Wake County New End User Information

Wake County

New User Account Request Process

 

If you require a Clarity HMIS User Account, please follow the steps below:

  1. Agency Point of Contacts: Request access to the Raleigh/Wake Partnership: Clarity Human Services - General Training, by emailing the Bitfocus Help Desk: support@bitfocus.com. Once you have received the link, send the link to the user who requires a Clarity HMIS account to complete.
  2. Users will also need to complete the Wake County: Privacy and Security Training to obtain their login credentials.
  3. Once both the Raleigh/Wake Partnership: Clarity Human Services - General Training and Wake County: Privacy and Security Training, the Agency Liaison can reach out to Bitfocus (support@bitfocus.com) to request the user account. When requesting the user account, please include the following information:
  • User name
  • Email

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A Homeless Management Information System (HMIS) is an online database that enables organizations to collect data on the services they provide to people experiencing homelessness and people who are at risk for homelessness.

 

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