Wake County HMIS End User Support

Please reach the Bitfocus Help Desk for any HMIS inquiries at:

  • Bitfocus HMIS Help Desk Phone: 800.594.9854 x2
  • Bitfocus HMIS Help Desk Email: support@bitfocus.com
  • Use the chat functionality on the Wake County Website to live chat with someone from the Bitfocus Help Desk
    • Select the Chat Icon on the bottom right-hand corner of the HMIS Website, or within Clarity Human Services. Web Chat Icon

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A Homeless Management Information System (HMIS) is an online database that enables organizations to collect data on the services they provide to people experiencing homelessness and people who are at risk for homelessness.

 

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